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CUSTOMER TESTIMONIALS

Dennis

Our pillow top came today...tonight will be our first night on it. Am excited.

Well how was the pillowtop?

Had a great night sleep. Woke up without pain so pretty terrific, I'd say.

Thanks again

Leda


Dennis

I wanted to let you know that I received my mattress, box 'spring', pillow top and mattress cover-all in good order and very quickly to boot. I also wanted to thank you for your dedicated time, energy and expertise in assessing my sleep needs and determining the perfect bed for me. I had no idea what a difference a decent bed could make. not only did my chronic upper back/neck pain disappear after the first night on my bed, I'm finding that my tailbone that I cracked four years ago no longer wakes me at night. I had reconciled myself to discomfort and am so pleased that my nights are wholly restorative instead of choppy, frustrating chunks of cobbled-together sleep. I feel like I'm snoozing on a cloud!

I really appreciate how well you are doing by us with your optimal customer service and focused attention on sustainable, healthy materials in your bedding. I can't thank you and my friend Helma (for recommending you) enough!

Cheers,

-Sarah


Hello Lee, and all at the Organic Mattress Store

I am sleeping in bliss in this last month since I received my Fabulous Waverly mattress. I appreciated your professionalism and prompt responses as I researched various mattresses. Deciding to treat myself to the whole works with a wool mattress, wool topper, organic cotton sheets and wool pillows; I found your pricing to be very fair. The products are excellent with a good warranty. Everything was delivered precisely as you promised with courteous and professional service. Thank you for providing me with great service and excellent products. I am recommending your store to others.

Wishing you joy and abundance in the new year.

with gratitude,

Helma


lee,

I am blown away by your service. I love the mattress and the sleep but I wanted to thank you so much for you customer care. I just got credited back for a nightmare episode of trying
to purchase one on line 7 weeks ago. Within one week after calling you I had the dream bed right in my room. You deserve that sale!!! thanks again,

Kelly


Hi Dennis,

great news. mattress arrived safe and sound. no problem to assemble. mattress pad also arrived via UPS and that is excellent too. thanks so much and i have passed along your brochure and we will recommend your company to interested friends/family.

again, thanks

Karen & Tony

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Dear Lee

The Mattress pad, Sheets, and the bed all arrived on the dates you promised, and I like the bed very much. Thanks for your efficient and cordial help with my order.

Sincerely Pam

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Dennis and Lee,

Thank you so very much. The pillows arrived over the weekend and are really, really nice. I hate the trend towards overstuffed pillows. These are just right.

I'm enjoying great sleep with my mattress. Really glad I found you on line. Love the products and the great service.

All the best,

Mary

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Hi Lee,

i keep meaning to let you know that we love the king sized waverly mattress.

it is perfect.

cheers,

Jen

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Hi Organic Mattress Store gang

Just wanted to let you know we love our new mattresses, thanks so much.

We also appreciate that you were able to organise the delivery to the W 82nd street address for last Sunday morning, it meant we just had movers come to take the mattresses from there to here at West End Avenue, and we were able to move on Monday when Lewis was at child care. We had the first night on the floor - but on our new mattresses and we all slept well.

We're really happy, despite the last minute flurry about the shipping, so thanks so much.

I am also enjoying the millet pillow!

Thanks again and we'll happily give referrals to your company whenever we get a chance.

All the best

Caroline, Danny and Lewis

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The Organic Mattress Store

PS - TOTALLY LOOOOOOOOOOOOVE MY PILLOW TOP!!!! THANK YOU! THANK YOU! THANK YOU!!! WE ARE SLEEPING IN LUXURY!!!!!!!!!!!!! AND...IT'S ORGANIC BABY!!!!!!!!!!!!!!!

Warmest Regards,

Mary Ann

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We recently bought carpet from your store for our sons nursery/play area. I believe it was the Ranier (but maybe the McKinley) We LOVE it! If you would like me to put a review on the internet, please let me know which website.

I have no reservations whatsoever when my son is laying on this carpet. However, when he is on other ‘chemical’ carpet, I am silently freaking out.

Thanks again. We will be purchasing more of this carpet from your store in the future.

Monica

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Dennis.

I wanted to write today and let you know how delighted I am with my new Key West mattress and base set from The Organic Mattress Store. Your product is comfortable, clean, odor free, and supportive. I feel like I achieved a new level of sleep since I made the switch to organic. What’s more, it didn’t cost me any more than mainstream alternatives. A clear “no brainer” from my point of view!

Also, I must commend your entire organization’s professionalism. Your sales team took the time to educate me on your organic alternative to mainstream mattress products. Your logistics company arranged and communicated a convenient delivery time. And the delivery guys took care when delivering the product and setting it up. I was very impressed. In all, you and your team did what you said you would do, and you did it the right way.

Thank you again

Tom

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Dear Organic Mattress Store

We want to thank you for the generous help you've provided in

advising us on a bed frame for our new mattress. We will recommend

you and your store to my step-mother who is an interior designer and

to all those who can benefit from your high-quality merchandise and expertise.

All the best,

Valerie

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Lee

We're enjoying our new latex mattress! It is a heavenly sleep! Quality is off the scale.

We are very pleased! Thanks!

Neal & Emily

(and Cheesepea; our pomeranian)

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Lee

I just received a letter (see below) from my friend, Temma - whom I had referred to your store. She is most delighted to have a new bed coming her way after all of the virtues I extolled regarding your product and service!

We also sent Sue and Bill back to your store for a bed for their new home in North Carolina. To say that I have told ALL of my friends that you not only sell the BEST product, but that you are extremely reputable -- would be a gross understatement.I would not hesitate to refer as many people as I can to your wonderful store!

Sincerely,

Deb

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Dear Organic Mattress Store,

My beautiful mattress was delivered yesterday and I finally had a good night sleep! I am very pleased with the mattress and wanted to thank you for the product and great service.

I am so glad that good products made in America still exist!

Sincerely'

Kristina

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Dear Lee

Just wanted to thank you for all your help with the purchase of our new mattress and Freeport frame. Your knowledge, mixed with kindness and patience will always be appreciated.The difference between our old mattress and the new one is like night and day. What's truly amazing is I no longer have sore hips and knees.Thank you also for the comforter and candle. Love them too.

Sincerely Diane

P.S. You're perfect for the job!

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Dennis,

It's been three months since receiving our mattress, and I just had to let you know how incredible my back has been feeling. Your latex topper, combined with their mattress, has all but eliminated my back problems. The daily pain had become unbearable, and being a chiropractor myself, I knew our 'name brand' bed was a problem. So, just a little 'Thank You' for helping my wife and I sleep better.

Sincerely,

Dr. G.S. Keppel

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Hi Dennis,

Just to let you know, everything arrived and is set up. We've had our first two nights sleep on the new mattress with our new pillows, and so far everything is wonderful! No neck pain. No hip pain. Let's hope this is a sign for the future!

Thanks for all your help with expediting the order and with our mattress selection.

Best,

Theresa

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Leora,

I just wanted to let you know I had a very good sleep. My mattress,

cotton sheets and pillows are pleasing to look at and plush. As I drifted

into slumber I couldn't help but recognize all that made this experience

possibe: the rubber trees, the cotton from india and the woman wearing a

sarhi who weaved it, the sheep grazing in pasture and the family that

sherared them, and the guy named Jose in California who

put it all together.

In buddhism this kind of experience is refered to as shunyata or emptiness.

It's the realization that nothing exists inherently but is dependent on many other events.

Thanks, Damon

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Dennis & Leora,

We couldn't be happier with our new mattress. In fact, we'd be getting the best sleep of our lives if our 4-month-old daughter wasn't waking us up 3 times a night! I look forward to the next time we get a mattress from your store.

Best regards,

Harris & Julie

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Hi Leora

We wanted to let you know that everything we ordered has arrived and were blissfully sleeping night after night. Thanks for all your help with selecting the perfect mattress and accessories

Best wishes,

Amy and Liam

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Dear Dennis and Leora,

Just wanted to let you know that all of our bedding arrived this past week, and we absolutely love everything! You were both such a huge help with all of this, and gave us great advice, and we really appreciate it.

I was having such insomnia before I got the mattress, and I am sleeping far, far better already. And, my fibromyalgia and muscle aches are already feeling better as well.

We have sent your website to so many friends, and we are also on a lot of environmental chat lists (particularly for design and also for health), so we have posted our rave reviews on there as well.

Thanks again, and best wishes!

Creative Director, Bergworks GBM

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Hi Lee.

Thank you for your email and voicemail. I will wait another week and see how we feel. Thanks for the update on the crib mattress. You have been very helpful and informative throughout this buying process, and we certainly appreciate the great customer service.

Happy Holidays!

~ Kim

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Hi Dennis and Lee,

Just thought I should thank you for the wonderful nights sleep I've been getting since receiving my new mattress and wool topper. The bed was nice, but when I put the topper on a couple weeks later (when it arrived), it was heaven. I sleep so much better,even when my husband is restless, he used to wake me a lot on our waterbed. Thanks again for your help and hope to buy more from you soon.

Cheryl -Downers Grove, IL

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Hi Lee,

Just wanted to thank you again for all of your help. You made the experience a real pleasure, and not at all stressful. You are both very knowledgeable, patient, and forthcoming, and I just know that I will just love my mattress. And, the best part was taking my time in a quiet environment to try out the mattresses!

Much thanks, will be in touch, Stacy

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Hi!! I have been wanting to follow up with you both to tell you how perfect my mattress is!! I LOVE it – chose the right one for me. Yes, it was worth the time we all spent ‘cause I am so happy with everything. The mattress is great, love the Ramblin’ Woods bed frame, etc.

Thank you both for all the advice, patience and faith. Lee- hope your back is better – mine is better but of course, not a normal back.

Take care, Stacy

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Today we received our beautiful Peruvian sateen sheets, which my husband ordered yesterday. Can't wait to sleep on them. We will remember to call The Organic Mattress Store for our future bedding needs.

Thank you Dennis.

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Dennis,

I just wanted to tell you how thrilled my husband and I were with the service we received from Laura while purchasing two matresses from your company. She is extremely knowledgeable and connects beautifully with people......she is a very, very good asset to your company in every way.

I just wanted to pass along the positive remarks,

Jennifer and Harvey From North Carolina

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Hi everyone,

The wool pads are great, thank you:)

It was very sweet of you to include a little whale for my little guy, especially since his favorite song is Baby Beluga!

Best,

anna

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Organic Mattress staff,

Thanks so much for the generous $100 gift certif!

Robert and I will be up to the store one day soon -- to select something!

In the meantime, know that I tout praises about your products to everyone who inquires! (and to those unsuspecting friends and acquaintances, who may be in the market for true quality bedding!)

Deb

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Dear Mr. Hornick

Thank you so much for your support of the Moravian Academy Ball.Your donation helped make this event a tremendous success.The proceeds of the ball will support crucial programs including financial tuition assistance,technology advancements, and faculty education.Your donation is greatly appreciated by the Moravian Academy.

Sincerely

Dania

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Dear Leora and Dennis,

Thank you so much for providing me a great mattress that is not only healthy but provides the support and comfort that I solely need. I also appreciate for taking your time and patience in speaking with me about the organic latex mattresses. Your gesture of kindness and courtesy during the conversations will be remembered.

The Waverly mattress is amazing . From my first-hand experience with smelling the fire retardants this year, I firmly believe that the new fire code of 2007 has dramatically increased the use of such chemicals in the bed.

As a health-conscious individual and a former summer intern of the National Institutes of Health (NIH), I strongly recommend to anyone who is deliberating on phasing out the use of conventional, toxic beds to go ahead and purchase at this store. My rationale is that the store owner, Leora, is an individual of high integrity who discussing what is best for the customer.

I am convinced that purchasing this organic latex mattress was a long-term health investment because of the many years that the mattress will last without any worries that the chemicals inside the mattress will be pernicious to my health. Also, I am at ease that the 20-year warranty will cover any mishaps with the mattress, if I have encountered any during its use.

I would also like to acknowledge John Gensler, a representative of DAX Stores in California, who has recommended this store for me.

Sincerely,

Joseph

Penn State Graduate Student 2010

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